Hytrol Promotes Randy Manis to Director of Customer Care
JONESBORO, Ark.—Hytrol Conveyor Company is pleased to announce the promotion of Randy Manis to Director of Customer Care. Manis has devoted 38 years to Hytrol—starting with the company when he was only 18 years old. During his tenure, Manis has held several positions including production team leader, order processor, customer care facilitator and manager of customer care.
Manis currently heads Hytrol’s Customer Care and Customer Training teams. He will now also lead the company’s Quality Assurance group in his new role. His primary goal is to exceed customer expectations and facilitate successful partnerships for Hytrol’s integration partners and end users by managing the customer experience.
Manis said, “I’m honored to take on this new role at Hytrol. Anyone can build conveyors; it is how we take care of our customers that sets us apart from our competition.”
Boyce Bonham, Hytrol’s Chief Technology Officer said, “Randy and I have both been with Hytrol a long time. We’re both generational employees—working here after our fathers. His wealth of knowledge and unwavering work ethic inspires me and countless others in the company. His experience and dedication to excellence will be a welcome asset to Quality Assurance.”
Manis was chosen as the 2022 Loberg Award recipient—Hytrol’s highest honor for an employee who embodies the company’s core values of faith, family, empathy, commitment, gratitude and community.
Manis grew up in Sedgwick, Arkansas and is a graduate of Hoxie High School. He enjoys hunting, fishing, traveling and spending quality time with his family.
Hytrol Conveyor Company Inc. is a world leader in the design and manufacturing of material handling systems for a variety of industries. Since its founding, the company has been dedicated to pushing forward the material handling industry. Hytrol is the largest conveyor manufacturer in the United States. It designs, develops, and delivers the most advanced material handling systems and includes a network of more than 100 independent businesses worldwide. The company also develops software for conveyors and warehouse management. For more information on Hytrol, visit hytrol.com.