How Parts Town Expanded Fulfillment Capacity with Hytrol

As Parts Town experienced rapid growth, the company needed an automated material handling system that could increase fulfillment capacity while supporting its same-day shipping commitment.

Industry

e-Commerce and Consumer Goods

Product Handled

Restaurant Equipment Parts

Challenge

Processing around 5,000 lines per day, Parts Town was already struggling to consistently meet its same-day shipping guarantee and needed a solution that could scale with continued growth.

Results

The solution helped Parts Town more than quadruple its volume, routinely processing more than 25,000 lines per day while maintaining a line ship rate above 99.8%.

Key System Solutions

ProSort Sliding Shoe Sorter, EZLogic® Sortation & Accumulation Conveyors
5x
Pick Rate
99.8%
Ship Rate
30,000
Lines per Day
“The solution with Hytrol has helped us more than quadruple the volume from what it was when we originally installed the system in 2018.”
Vice President of Operations and Logistics, Parts Town

The Challenge

Rapid growth created new fulfillment challenges for Parts Town, including limited inventory space and picking and packing inefficiencies. At around 5,000 lines per day, consistently meeting its same-day shipping commitment was already difficult. With volumes expected to keep growing, Parts Town needed a system that could increase capacity while providing room for future expansion.

The Solution

Nearly two miles of Hytrol conveyor provide transportation, accumulation and sortation throughout the facility and connect key fulfillment processes. Two ProSort sliding shoe sorters route packages through packing and shipping based on order requirements, while the conveyor system integrates with AutoStore to move picked products to assembly or packing. The system was also designed with flexibility to add new routes and equipment as the operation grows.

The Results

The solution has helped Parts Town more than quadruple its volume since the system was installed in 2018. The operation now processes more than 25,000 product lines per day and can exceed 30,000 on record days while maintaining a line ship rate above 99.8%. Automation has also increased picking efficiency, with AutoStore pick rates four to five times higher than when products were moved on foot.
Parts Town is a food service equipment parts distributor based in Addison, IL. Since 1987, Parts Town has provided genuine OEM parts to local, national, and international restaurants with same-day shipping, delivery, or pickup.
Bastian Solutions is a leading integrator of automated material handling solutions, warehouse controls software, and data analytics. Bastian Solutions is also a top Hytrol integrator, and the companies have been working together since the 1960s.

Hytrol Conveyor Company Inc. is a world leader in the design and manufacturing of material handling systems for a variety of industries. Since its founding, the company has been dedicated to pushing the material handling industry forward. As the largest conveyor manufacturer in the United States, Hytrol continues that commitment by developing advanced solutions designed to meet the evolving needs of the material handling industry.

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